Course Details

Effective Management of Back Office Operations, Settlement and Reconciliation

Profitable and effective businesses require seamless, organized, and efficient payment operations. However, the current panorama of most back-office operations reveals a concerning trend.

Feb 23, 2027

9:00 am

₦386,059.38

3 Days

NIBSS Lagos

 

Profitable and effective businesses require seamless, organized, and efficient payment operations. However, the current panorama of most back-office operations reveals a concerning trend. Instead of employing the latest software that’s easily adaptable and ready to handle real-time payments (RTP), most companies use legacy back-office systems that are slow and outdated, causing a considerable bottleneck in processing payments.

This means increased costs and a loss in revenue and can be the source of significant revenue loss.
The back-office role is to support transaction reconciliation, settlement processing, and the movement of funds. Hence, payment processing organizations must have viable and adaptable solutions to boost profitability.

 

  • Effective Management of Back Office Operations, Settlement and Reconciliation
  • Mastery of settlement processes and reconciliation procedures
  • Effective risk management of bank office operations, settlement and reconciliation
  • Compliance to set standards, practices and regulatory requirements

 

  • Appreciate the intricacies of managing challenges associated with card and other e-payment systems and back office operations in general
  • Use learned tools to quickly, conveniently, and accurately settle and reconcile transactions across different channels
  • Apply skills to analyze transaction discrepancies
  • Identify techniques for optimum approach to operations management and to achieving operational excellence.
  • Identify risks involved in processing transactions across the various e-payment channels and acquire skills to mitigate them

 

  1. Overview of Financial Services Back Office Operations
  2. Back Office Processing & Settlement of Electronic Payment Services.
  3. Payment Transaction Operations & Processing
  4. NIBSS Instant Payment Operations
  5. Risk Management & Control in Back Office Operations
  6. Winning through a Differentiated Service Experience/Approach

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