Course Details

Effective Management of Back Office Operations, Settlement and Reconciliation

Profitable and effective businesses require seamless, organized, and efficient payment operations. However, the current panorama of most back-office operations reveals a concerning trend.

Aug 18, 2026

9:00 am

₦296,968.75

3 Days

NIBSS Lagos

Profitable and effective businesses require seamless, organized, and efficient payment operations. However, the current panorama of most back-office operations reveals a concerning trend. Instead of employing the latest software that’s easily adaptable and ready to handle real-time payments (RTP), most companies use legacy back-office systems that are slow and outdated, causing a considerable bottleneck in processing payments.

This means increased costs and a loss in revenue and can be the source of significant revenue loss.

The back-office role is to support transaction reconciliation, settlement processing, and the movement of funds. Hence, payment processing organizations must have viable and adaptable solutions to boost profitability

Understand the Role and Importance of Back Office Operations
Mastery of settlement processes and reconciliation procedures
Effective risk management of bank office operations, settlement and reconciliation
Compliance to set standards, practices and regulatory requirements

Appreciate the intricacies of managing challenges associated with card and other e-payment systems and back office operations in general
Use learned tools to quickly, conveniently, transactions across different channels and accurately settle and reconcile
Apply skills to analyze transaction discrepancies Identify techniques for optimum approach to operations management and achieving operational excellence.
Identify risks involved in processing transactions across the various e-payment channels and acquire skills to mitigate them